1.Visa & Chinese Passport Inquiry Hotline：032-505 1035、032-5051040（Chinese, English, Cebuano，Hokkien）.

2.Consular Assistance and Protection for Chinese Nationals：+63 32-3430008（Calling from within China ），032-3430008（Calling from Within Philippines）.

3.Working Time：Working days (excluding holidays) 9:00-11:00,14:00-16:00.

4.Inquiry Email：cebu@csm.mfa.gov.cn